Can Team Members Join the Chat System?

Modified on Wed, Jan 29 at 7:14 PM

Yes, team members can join the chat system to provide support and interact with clients. Here’s how it works:

  1. Real-Time Collaboration:

    • Team members can access chat conversations and assist clients without delays.

  2. Role-Based Access:

    • Customise team access to chat functionalities based on their roles.

  3. Enhanced Client Experience:

    • Ensure seamless client communication with collaborative efforts from your team.

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